Frequently Asked Questions – Le Clos Macé
Your most common questions and our most relevant answers!
+ What are the check-in and check-out times at Le Clos Macé?
Check-in is possible from 2:00 PM (please inform us 2 hours in advance). Rooms must be vacated by 11:00 AM.
+ What is your cancellation policy?
Cancellations are free up to one month before arrival.
+ Are bed linen and towels provided?
Yes, all beds are made upon arrival and towels are provided.
+ Is breakfast included?
Yes, breakfast is served every morning with homemade and locally sourced products. In the “Le Boissier” room, guests may choose to opt out of breakfast.
+ Is parking available at Le Clos Macé?
Yes, free public parking is available less than 50 meters away (a 2-minute walk), with no reservation required.
+ Do you offer secure bicycle storage?
Yes, the property is fully enclosed by 2.5-meter stone walls, and a secure bike storage area is available.
+ Is there an electric vehicle charging station?
The nearby public parking does not have a charging station, but the city of Blois (less than 10 minutes away) offers several charging options.
+ Is Wi-Fi free and reliable?
Le Clos Macé offers fast and reliable Wi-Fi, suitable for remote work, streaming, and video calls.
+ Are there restaurants near Le Clos Macé?
Yes, a wide variety of restaurants are available within 10 minutes of the property. We’ll send you a curated list on the day of your booking.
+ Are the rooms suitable for families?
Yes, La Suite Perchée accommodates 2 adults, 2 children, and 1 baby.
+ What payment methods do you accept?
We accept credit cards, cash, bank transfers, WERO, and cheques. Please note that we do not accept holiday vouchers.
+ Can we reach the Loire castles by bike from Le Clos Macé?
Yes, Le Clos Macé is ideally located along the Loire à Vélo route. Château de Blois is about 15 minutes away, and Chambord is a 1.5-hour ride via safe cycling paths. We’ll be happy to suggest routes tailored to your level and preferences, and we offer secure bike storage.
+ What is the difference between Le Clos Macé and the Tour/Donjon Beauvoir?
Le Clos Macé is our guesthouse located in Saint-Denis-sur-Loire. The Tour Beauvoir is a unique holiday rental situated in the center of Blois.